Q: What’s the Price?
A: Our prices are as followed:
1 Player - $37.50 + tax
2 Players - $75.00 + tax
3 Players - $109.50 + tax
4 Players - $142.00 + tax
5 Players - $175.00 + tax
6 Players - $207.00 + tax
7 Players - $234.50 + tax
8 Players - $260.00 + tax
You can get an additional 10% off your total by signing up to our newsletter click HERE. We promise to only send 2 emails a month MAX (often times it's only one email, we have a lot of other escape work to get done!)
Q: WHAT IS AN ESCAPE ROOM?
A: An escape room is a real life game that takes place in a specially designed room for a limited amount of time, during which you have to look for clues and hidden objects, solve puzzles and unlock items in order to escape in time.
Q: WHAT AGEs can play an escape game?
A: We recommend ages 9 + for our Pandora's Box room and 10 year olds or older in Elude The Illusionist. An adult must accompany a group of minors in all of our rooms.
Q: WHAT IS THE CANCELATION POLICY?
A: You must email or call to reschedule within 24 hours of your booking. No refunds. All sales are final.
Q: Should i book online?
A: Yes, just like a theater / movie showing, it is highly recommended to book online so that your group is guaranteed to have the room, date and time you would like to play. We accept MasterCard, Visa, & Paypal for online payments. Amex card holders use the Paypal option you do not need a Paypal to checkout.
Q: How soon/late can I book?
A: You can book up to 6 months in advance. Booking online requires payment 30 minutes before the start of any game. After 30 minutes the booking automatically removes from the website.
Q: WHAT IS A DUAL EXPERIENCE?
A: Why just escape when you can compete! Our Dual Experience allows your group to go head to head in two identical rooms with identical puzzles. 4 players in each room maximum.
Q: CAN DISCOUNTS BE APPLIED TO PAST OR PREVIOUSLY SCHEDULED BOOKINGS OR PARTIES?
A: Discounts or special offerings can only be applied to new bookings. Discounts or special offerings can not be applied to parties or corporate events.
Q: CAN I HAVE MORE THAN THE ALLOWED AMOUNT OF PLAYERS IN A GAME?
A: Though we would love more customers, more players than the allowed amount is not recommended. Games are designed with specific players count in mind, any players over that amount will not get a fill experience of the game. Pandora's Box can hold 10 players for private bookings only and Elude The Illusionist max players is 8 with a minimum of 2 players. Groups of larger then 8 will need to split into two rooms.
Q: What happens if my group is late?
A: Time will be deducted from your group. i.e if your booking begins at 12pm and your group arrives at 12:10pm your group will have 50 minutes to escape.
Q: Where in New Rochelle are you located?
A: We are located at 466 Main Street Suite 206, New Rochelle, NY. We are on the corner of North Ave & Main Street in The Atrium (Arnold Constable building). The Main Street entrance (H&R Block side) is locked from the outside but walk around the corner to the North Ave entrance (across from the Toy Discount Center & GNC). We are in the same building as Metro Med, right upstairs.
Q: Is there parking available?
A: There are several parking options available (listed below) Please do not park in the lot adjacent to our building. Unfortunately that lot is not for our customers, booting/tow is strictly enforced.
- On-Street parking meters throughout the city and directly outside our door have a maximum time-limit of 2 hours with a rate of $0.25 for each 15 minutes. In the evening, a 3 hour limit is in effect from 6 p.m. to 12 a.m. (please refer to posted signage).
- Lawton Metered Parking Lot just a short 2 minute walk to our location. It's opposite The New Rochelle Library, adjacent to CVS. It has multi-space meters which accept coins, bills, MasterCard, VISA, and Discover, and issue receipts. Parking in municipal lots are free on Sundays and holidays.
- New Roc City Parking - Plenty of parking is available in the New Roc City parking garage located at Huguenot Street entrance. Parking is available for $1.00 per hour. Parking on the first or second level is the best option. New Roc City is a short 3 minute walk to our location.
Q: Are there places to eat around HOur To Exit?
A: Yes, we are in the heart of downtown New Rochelle there are plenty of great restaurants within walking distance from us. Our favorite is Texas Roadhouse, all of our guest received a FREE APPETIZER with the purchase of an entree. Simply pick up a card from a staff member. Plus they have ample seating for large groups, let the manager know we sent you!
Q: Do you accept walk ins?
A: Yes, we do. On weekends, Friday & Saturday we require online bookings after 7pm. All walk ins are subject to full price no discounts will be accepted.
Q: What are your holiday hours?
A: Veterans Day - Monday, November 12 - 3:00 pm -10:00 pm
Thanksgiving Eve - Wednesday, November 21 - 4:00 pm - 10:00 pm
Thanksgiving Day - Thursday, November 22 - CLOSED
Black Friday - Friday, November 23 - 11:00 am - 11:00 pm
Christmas Eve - Monday, December 24 - 12:00 pm - 10:00 pm
Christmas Day - Tuesday, December 25 - 4:00 - 10:00 pm
New Years Eve - Monday, December 31 - 12:00 pm - 6:00 pm
New Years Day - Tuesday, January 1, 2019 - 12:00 pm - 7:00pm